Last updated · May 2026

Dent Dock vs iSmile

Dent Dock is dental practice software for single-site UK private practices. iSmile is UK-built dental practice software used by individual practices and corporate groups. Compare features, fit and approach.

No contractsNo setup fees30-day free trial
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Published price vs sales call
Sign up online vs demo first
Live in a day vs onboarding project
WhatsApp support vs phone consultant

What each one is built for

Different software, built for different practices.

Dent Dock is for

  • Single-site UK private practices
  • 24/7 patient booking, without the phone calls
  • Replacing manual reminders, recalls and forms
  • Taking deposits and reducing no-shows
  • Putting private treatment and patient experience first

Dent Dock is a flat £49/mo.

iSmile is for

  • Individual practices and corporate groups of every size
  • Full clinical charting and treatment planning
  • Cosmetic charting (Botox, dermal filler, PRP)
  • Imaging integration and waiting room screens
  • Practices that want a dedicated phone consultant

Pricing not publicly listed.

Feature comparison

Verified against ismiledental.co.uk on 17 May 2026.

Dent Dock£49per month
ISMILEPricing not listeddemo and quote required

Patient booking

Online booking page

Included
IncludedVia Patient App

Live slot updates

Included
Included

Patient self-reschedule via link

Included
IncludedVia Patient App

Patient self-cancel via link

Included
Not includedNot specified

Custom booking domain

Not includedOn the roadmap
Not includedNot specified

Patient communications

Automated SMS + email reminders

Included
Included

Pre-built automation flows

Included29 seeded on signup
Not includedManual configuration

SMS sender shows practice name

Included
Included

Two-way SMS inbox

Included
Not includedNot specified

Internal team chat

Not includedOn the roadmap
Not includedNot specified

Marketing vs transactional consent classifier

Included
Not includedNot specified

Forms

Digital forms

Included
IncludedVia Patient App

Pre-built dental templates

Included
Not includedBuild your own

Digital signature capture

Included
IncludedVia Patient App

Conditional logic

Included
Not includedNot specified

Auto-sync answers to patient record

Included
IncludedVia Patient App

Recalls

Recall list view

Included
Included

5-step automated cascade

Included
Included7-step recall manager

Per-service recall intervals

Included
Included

Quiet hours for sends

Included
Not includedNot specified

Recall effectiveness analytics

Included
Included

Payments

Send payment links

Included
IncludedVia Patient App

Late-cancellation fees

Included
Not includedNot specified

Patient receipts

Included
Included

Deposit collection at booking

Included
Not includedNot specified

Clinical

Tooth / perio chart

Not included
Included

Treatment plan builder

Not included
Included

AI clinical note transcription

Not included
Not includedNot specified

Imaging integration

Not included
IncludedFree with X-ray kit

NHS and multi-site

NHS UDA / FP17 management

Not included
Included

NHS number capture

IncludedField only
Included

Multi-site practice management

Not includedOn the roadmap
IncludedUsed by corporate groups

Support

WhatsApp support line

Included
Not included

Email support

Included
Included

Phone support

Not includedOn the roadmap
Included

Chat support

Included
Not includedNot specified

Dedicated consultant

Not included
IncludedOne assigned per practice

Customer success manager

Not included
Included

Spotted something inaccurate? Email hello@dentdock.co.uk and we'll fix it.

Live in a day

Sign up, set up your practice in 8 steps, go live the same day. No sales call, no implementation consultant. The first thing you'll do tomorrow is take an online booking.

Guides for switching systems, and for starting fresh.

Step 1 of 8

Tell us about your practice

This information appears on your patient booking page.

Upload your logo

PRACTICE NAME *

Smile Dental
Continue

Ready on day one

The work's already done. Automations, forms, recall sequences, booking confirmations are all running before you log in. Sign up, look around, take your first booking.

Automations

Running on your account by default

Booking confirmations

Sent the moment a slot is booked

Appointment reminders

24 h and 1 h before the visit

Talk to a real human

Need help or something not working? Message us on WhatsApp. No ticket queue, no chatbot, no escalation form. Real human, same-day reply.

S

Sarah from Dent Dock

Online · replies in minutes

Want to take 50% deposits on whitening and Invisalign. Possible?

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Want to see more, or just have a chat?

Explore the rest of Dent Dock, or message us directly with any questions about our software.

Questions practice owners ask

Everything you need to know before switching from iSmile.

Can't find what you're looking for? Get in touch with us directly

Last verified 17 May 2026. iSmile feature information is taken from ismiledental.co.uk and correct to the best of our knowledge. iSmile pricing is not publicly listed. iSmile Dental Software is a trade name of its respective owner. Dent Dock is not affiliated with or endorsed by iSmile Dental Software. Spotted an inaccuracy? Email hello@dentdock.co.uk. Dent Dock is a trading name of Paradigm Network Ltd, registered in England & Wales.

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