Last updated · May 2026

Dent Dock vs Software of Excellence

Dent Dock is dental practice software for single-site UK private practices. Software of Excellence is the UK's longest-established dental practice management system. Compare features, fit and approach.

No contractsNo setup fees30-day free trial
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Live in a day vs implementation project
Published price vs sales call
WhatsApp support vs customer success consultant
Sign up online vs demo first

What each one is built for

Different software, built for different practices.

Dent Dock is for

  • Single-site UK private practices
  • 24/7 patient booking, without the phone calls
  • Replacing manual reminders, recalls and forms
  • Taking deposits and reducing no-shows
  • Putting private treatment and patient experience first

Dent Dock is a flat £49/mo.

Software of Excellence is for

  • NHS, mixed and private practices of every size
  • Full clinical charting, treatment plans and imaging
  • NHS UDA contracts and FP17 claims
  • Multi-site practices and dental groups
  • Dedicated Customer Success Consultant per practice

Pricing not publicly listed.

Feature comparison

Verified against softwareofexcellence.com on 17 May 2026.

Dent Dock£49per month
SOFTWARE OF EXCELLENCEPricing not listedsales quote required

Patient booking

Online booking page

Included
IncludedOnline Booking module

Live slot updates

Included
Not includedNot specified

Patient self-reschedule via link

Included
Not includedNot specified

Patient self-cancel via link

Included
Not includedNot specified

Custom booking domain

Not includedOn the roadmap
Not includedNot specified

Patient communications

Automated SMS + email reminders

Included
IncludedAutomated Reminders

Pre-built automation flows

Included29 seeded on signup
Not includedCustomer Success Consultant configures

SMS sender shows practice name

Included
Not includedNot specified

Two-way SMS inbox

Included
Not includedNot specified

Internal team chat

Not includedOn the roadmap
Not includedNot specified

Marketing vs transactional consent classifier

Included
Not includedNot specified

Forms

Digital forms

Included
IncludedVia Clinipad

Pre-built dental templates

Included
Not includedBuild your own

Digital signature capture

Included
IncludedVia Clinipad

Conditional logic

Included
Not includedNot specified

Auto-sync answers to patient record

Included
IncludedVia Clinipad

Recalls

Recall list view

Included
Included

5-step automated cascade

Included
IncludedAutomated Recall Manager

Per-service recall intervals

Included
IncludedCustomisable

Quiet hours for sends

Included
Not includedNot specified

Recall effectiveness analytics

Included
IncludedMyPractice Cloud

Payments

Send payment links

Included
Not includedNot specified

Late-cancellation fees

Included
Not includedNot specified

Patient receipts

Included
Not includedNot specified

Deposit collection at booking

Included
Not includedNot specified

Clinical

Tooth / perio chart

Not included
Included

Treatment plan builder

Not included
IncludedCare Manager

AI clinical note transcription

Not included
IncludedPearl Second Opinion AI

Imaging integration

Not included
IncludedExamine Pro

NHS and multi-site

NHS UDA / FP17 management

Not included
IncludedPredictive UDA Manager

NHS number capture

IncludedField only
Included

Multi-site practice management

Not includedOn the roadmap
IncludedDedicated multi-site solution

Support

WhatsApp support line

Included
Not included

Email support

Included
Included

Phone support

Not includedOn the roadmap
Included

Chat support

Included
IncludedLive chat

Dedicated consultant

Not included
IncludedCustomer Success Consultant

Customer success manager

Not included
IncludedCustomer Success Programme

Spotted something inaccurate? Email hello@dentdock.co.uk and we'll fix it.

Live in a day

Sign up, set up your practice in 8 steps, go live the same day. No sales call, no implementation consultant. The first thing you'll do tomorrow is take an online booking.

Guides for switching systems, and for starting fresh.

Step 1 of 8

Tell us about your practice

This information appears on your patient booking page.

Upload your logo

PRACTICE NAME *

Smile Dental
Continue

Ready on day one

The work's already done. Automations, forms, recall sequences, booking confirmations are all running before you log in. Sign up, look around, take your first booking.

Automations

Running on your account by default

Booking confirmations

Sent the moment a slot is booked

Appointment reminders

24 h and 1 h before the visit

Talk to a real human

Need help or something not working? Message us on WhatsApp. No ticket queue, no chatbot, no escalation form. Real human, same-day reply.

S

Sarah from Dent Dock

Online · replies in minutes

Want to take 50% deposits on whitening and Invisalign. Possible?

You · 09:42

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Message Dent Dock support…

Want to see more, or just have a chat?

Explore the rest of Dent Dock, or message us directly with any questions about our software.

Questions practice owners ask

Everything you need to know before switching from Dentally.

Can't find what you're looking for? Get in touch with us directly

Last verified 17 May 2026. Software of Excellence feature information is taken from softwareofexcellence.com and correct to the best of our knowledge. Software of Excellence pricing is not publicly listed. EXACT and Software of Excellence are trade marks of Henry Schein One UK Ltd. Dent Dock is not affiliated with or endorsed by Software of Excellence or Henry Schein One. Spotted an inaccuracy? Email hello@dentdock.co.uk. Dent Dock is a trading name of Paradigm Network Ltd, registered in England & Wales.

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